FAQs

FREQUENT QUESTIONS

To register, download the app from your app store, open the app and follow the registration instructions by providing your email address and creating a password.

Use the interactive map in the application to see all available parking spots near your current location.

Select the parking spot on the map, choose the booking option and follow the instructions to confirm your reservation.

Yes, as it ensures that you will have a place available when you arrive.

The application will display a pop-up reminding you to make sure you close the parking gate properly before leaving.

Haz clic en el botón de “Reserva”, y sigue las instrucciones para cancelarla.

You have 15 minutes to arrive at the parking lot after making your reservation. If you do not arrive within that time, the reservation will automatically expire.

Contacta con nuestro soporte técnico a través de la sección de “Ayuda” en contáctanos.

No, each user must have their own account to ensure the security and proper functioning of the service.